Privacy Policy
Introduction
East Kent Artisan Company ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you submit an enquiry through our website, we may collect:
- Your name
- Your email address
- Any information you choose to provide in your enquiry
We may also collect certain anonymous technical information through website analytics and advertising technologies, including information about website visits, pages viewed, device type, browser type, and interactions with our website.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Discuss potential projects
- Provide quotations or requested information
- Communicate regarding services we offer
- Improve website performance and user experience
- Measure the effectiveness of our advertising campaigns
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Contact Forms
Our website uses Web3Forms to process contact form submissions. Information submitted through our contact form is transmitted securely and delivered to our business email address.
Google Advertising
We may use Google Ads and related Google advertising technologies to promote our services online. Google may use cookies and similar technologies to help measure advertising performance, understand website interactions, and improve the relevance of advertising.
Information collected through these technologies is generally aggregated and does not directly identify individual visitors.
Data Retention
We retain enquiry information only for as long as reasonably necessary to respond to enquiries, provide services, or comply with legal obligations.
Your Rights
Under applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain uses of your information
To exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Email: info@eastkentartisan.co.uk
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Cookies help websites function correctly, remember preferences, and understand how visitors interact with content.
Cookies We Use
Necessary Cookies
CookieYes Consent Cookie
Purpose: Stores your cookie consent preferences so that your choices can be remembered during future visits.
Duration: Up to 1 year.
These cookies are required for the website to function properly and cannot be disabled through our systems.
Advertising Cookies
Google Ads Cookie (_gcl_au)
Purpose: Used by Google Ads to measure advertising effectiveness and understand how visitors interact with advertisements.
Duration: Approximately 3 months.
Google Advertising Cookie (test_cookie)
Purpose: Used by Google's advertising services to determine whether your browser supports cookies and advertising functionality.
Duration: Approximately 15 minutes.
Consent Management
Our website uses CookieYes to manage cookie consent preferences. Where required by law, non-essential cookies will only be activated after you have provided consent.
Managing Cookies
You may change your cookie preferences at any time using the cookie settings available on this website. You may also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Terms of Use
Website Information
The information provided on this website is for general informational purposes only. While we make reasonable efforts to keep information accurate and up to date, we make no guarantees regarding completeness, accuracy, or suitability.
Intellectual Property
All website content, including text, images, graphics, branding, logos, design elements, and written content, is the property of East Kent Artisan Company unless otherwise stated. Content may not be copied, reproduced, distributed, or reused without prior written permission.
External Links
This website may contain links to third-party websites. We are not responsible for the content, privacy practices, policies, or availability of any external websites.
Limitation of Liability
To the fullest extent permitted by law, East Kent Artisan Company shall not be liable for any loss, damage, or inconvenience arising from the use of this website or reliance upon any information contained within it.
Changes
We reserve the right to update these policies and terms at any time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact
For questions regarding these policies or the use of this website, please contact: